Reduce no-shows
Nudge customers while there is still enough time to confirm or release the appointment.
PingDaily · Appointment reminder automation
WhatsApp appointment reminders that reduce missed slots
Send clear reminders before every booking so customers have time to confirm, reschedule or cancel and your team can refill open slots.
No credit cardMeta-approved templatesWeb and Android
P
Priya Shah
WhatsApp Business
Appointment tomorrow
Hi Priya, your appointment is tomorrow at 4:30 PM at Care Clinic, Navrangpura. Reply CONFIRM or call us to reschedule.
10:24 ✓✓
CONFIRM
10:31
Why businesses use it
A reliable follow-up process, without the daily chase
Share complete details
Include practitioner, service, date, time, branch and map link in one message.
Handle replies centrally
Let reception or operations teams manage confirmations and reschedule requests in one inbox.
How it works
From contact to scheduled reminder in minutes
Use your connected WhatsApp Business number, approved templates and PingDaily's scheduler to make routine communication repeatable.
- 1
Add the customer
Save the customer's WhatsApp number and preferred language.
- 2
Enter the appointment details
Select an approved reminder template and fill the date, time, service and location.
- 3
Schedule the reminder
Send it at the right lead time, such as 24 hours and two hours before the slot.
Common ways to use these WhatsApp reminders
Clinic and diagnostic appointments
Salon and spa bookings
Consultation calls
Service and installation visits
Questions
Frequently asked questions
When should I send an appointment reminder?+
A common cadence is 24 hours before the appointment, with a shorter same-day reminder for high-value or time-sensitive slots.
Can customers reply to confirm?+
Yes. Customers can reply on WhatsApp, and your team can view and respond through the shared inbox.
Can I include a Google Maps link?+
Yes. Add the branch address or map URL to your approved appointment template.
Can reminders be sent in regional languages?+
Yes, when the corresponding language version of your WhatsApp template is approved.
Explore related WhatsApp reminder workflows
Put your WhatsApp follow-ups on schedule
Start free, add your contacts and send your first approved reminder.