Prevent accidental lapses
Begin follow-up weeks before expiry and continue through the renewal decision.
Follow up before policy expiry with personalised renewal dates, premium details and document requests from your business number.
Hi Ankit, your motor policy for GJ-01-AB-1234 expires on 28 Oct. Reply QUOTE to receive renewal options before coverage lapses.
QUOTE
Why businesses use it
Begin follow-up weeks before expiry and continue through the renewal decision.
Include policy type, vehicle or member reference, expiry date, premium and next action.
Request KYC, proposal or claim documents and keep replies in the client thread.
How it works
Use your connected WhatsApp Business number, approved templates and PingDaily's scheduler to make routine communication repeatable.
Save the WhatsApp contact and create a reminder around the policy expiry or premium due date.
Choose renewal, premium, document or claim follow-up wording and fill the policy variables.
Use the shared inbox to send quotes, answer questions and complete the renewal workflow.
Questions
Yes. Create a multi-step sequence such as 30, 15, 7 and 1 day before the expiry date.
Yes. Template variables can carry the policy type, reference, expiry date, premium amount and quote link.
Yes. Supported files sent in the WhatsApp conversation appear in the shared inbox.
No. PingDaily automates reminders and communication. The licensed agent or insurer remains responsible for advice, pricing and policy servicing.
Start free, add your contacts and send your first approved reminder.